Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Courier Post with tracking and drop-off without signature.

 

We can provide you with a link to track your package online at www.courierpost.co.nz

 

Shipping fees include handling and packing fees as well as postage costs. 

Packages are generally dispatched within 2 days after receipt of payment and are shipped via NZ Post .

You can check the prgress of your order in your customer dashboard

No, we do not store any credit card details

YES, we ship to all countries.
If you need to swap an item

Returns and Exchanges

Please contact us (sales@nzwatchbands.co.nz) and we will work with you to resolve any issues

Please contact us (sales@nzwatchbands.co.nz) and we will work with you to resolve any issues

Please contact us at sales@nzwatchbands.co.nz.

If we haven’t shipped the order we can cancel it for you.

Please contact us regarding any backorders.